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Before contacting us, please check our SUPPORT page for the answer to your question.

If you have questions about the Canadian Practical Nurse Registration Examination (CPNRE), the CPNRE Predictor Tests, the new CPNRE Classroom Assessment, or the PN Exam Prep Guide, please visit our web site

If you have not found an answer to your question, please send an email to with the following information:

  • Your full name
  • Your phone number
  • The name of the test, examination, or course you are referring to
  • A detailed description of the problem, including a copy of the error message, if there is one.

If you are taking one of our online examinations and require immediate technical assistance, please call us at:


Monday to Friday
8:30 a.m. – 4:30 p.m. EST

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